Comco Systems. Innovation at Work

Services

Maintenance

SOC

Tech Support

Parts Logistics

Project Management

Maintenance Icon

Maintenance:

 

With Comco Technicians in Texas and North Carolina and a partnership with sub-contractors with over 250 trained service technicians across the US, we are committed to providing an unmatched level of service and exceeding our customer’s expectations. We service and repair all make and models of pneumatic tube systems, transaction drawers, audio/video, safes, vault doors, night depositories, cash & teller lockers, manual & electronic combination locks, safe deposit boxes, alarm panels, DVRs/NVRs, security cameras, access control and our new product line of Pharmaself24. We also offer a bi-yearly or yearly preventive maintenance service to maintain and prevent the downtime of your equipment.

Service Operations Center:

 

Service Operation Center or SOC is an organizational “department” that ensures the service process is completed from start to finish. These service processes need to line up with the goals and functions of other departments within a company. Our SOC team optimizes the customers' service experience and meets the SLAs for customer satisfaction. The SOC team minimizes incidents and disruptions that can lead to discontinuity of the service.

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Tech Support Icon

Tech Support :

 

Staffed by Comco Systems experts, our Comco Systems Tech Support team can provide you with 24/7 support from an in-house support team providing OEM-specific level-2 and level-3 support. Our in-house lab contains more than 100 pieces of equipment for real-time troubleshooting and technical specs are available to all service technicians for faster support.

Parts Logistics:

 

Comco Systems delivers parts and accessories for pneumatic delivery systems, electronic security products and physical security products – utilized by financial, pharmaceutical, and other industries. As a trusted resource for all your products, parts, and accessories, you can be sure that Comco Systems will stand behind all products that we sell. No need for aftermarket parts here! Customers and distribution partners, even competitors prefer to use our parts and products instead of alternatives. Versatile, competitively-priced parts and accessories makes us the right and only choice! If you are unfamiliar with our parts or our part numbers, please contact us and ask for technical support.

 

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Project Management Icon

Project Management:

 

Get the expertise of a collaborative partner that can help you manage full-scale installations or decommissions of special projects and everything in between. Your dedicated project manager can guide you through key decisions, such as site surveys, custom equipment requests, installation, replacements, or upgrades. Our knowledge, industry experience, and significant installation technician coverage mean your project meets all requirements, fast. Your project is managed from start to finish by our project management team who are highly experienced across technology and project types. Talk with our team to learn more about how we can help you make the best decisions during your project.

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