Service

Service for Physical and Electronic Security Products

Comco provides reliable service and maintenance on all types of pneumatic drive-thru, alarm and security products. We're experienced in making fast and dependable repairs for financial institutions, pharmacy and other drive-thru applications. In addition, Comco installs, maintains and repairs nearly all makes and models of drive-thru products, making Comco your one-source solutions for equipment, service, and maintenance.

 

Brands we service

Schedule by phone Mon-fri 8am-5pm CST by calling (800) 533-3794* or complete the form below to request a service appointment
*After normal business hours or on weekends, please call the number above, then prompt #1 for an emergency request, prompt #2 for tech support and prompt #3 to leave a message for non-emergency requests and clocking in or out


 

COMCO BY THE NUMBERS:
IT ALL ADDS UP TO GREATER CUSTOMER VALUE AND SERVICE.
93%
FIRST TIME
COMPLETION
A key driver of customer satisfaction, the First Time Completion is the Total Number of Service Tickets resolved with one Service Call divided by total number of Service Tickets in a period.
97%
FIRST TIME
QUALITY RATE
The First Time Quality Rate demonstrates our ability to get it right the first time by reducing the amount of call-backs within a period. It is a key driver of customer satisfaction.
96%
EMERGENCY
RESPONSE RATE
The Emergency Response Rate measures our ability to respond to Emergency Service calls within the targeted response time for which the elapsed time between call to Call Center and technician's arrival on site is less than 4 hours.
92%
STANDARD
RESPONSE RATE
The Standard Response Time measures our ability to respond to Standard Service calls (non-emergency, non-scheduled) within the targeted response time in a period where the technician's arrival on site is by the end of the next business day.

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